Acko Car Insurance policy, Coverage, Claim settlement & complete review 2021

Acko Insurance

Acko General Insurance is a new generation insurance company that sells all of its products online. It was established in 2016 and was granted an IRDAI license in 2017. It works behind the scenes of an online-only market, providing all services digitally. The firm is a fresh entrant in the highly competitive bike, auto, and health insurance markets.

Rather than providing a multi-dimensional product, it has broadened its boundaries in a more inventive manner. Bike Insurance, Car Insurance, In-Trip Domestic Insurance, and Mobile Insurance are among the retail products offered by Acko General Insurance. The firm is working intending to make acquiring and using insurance as simple as possible, and it is making a significant contribution to the Car and Bike insurance industries by offering appealing plans.

Acko Insurance Products

Car & Taxi Insurance Plans

  • Comprehensive Car Insurance
  • Third Party Car Insurance
  • Commercial Car Insurance

Bike Insurance Plans

  • Comprehensive Bike Insurance
  • Third Party Bike Insurance

Health Insurance Plans

  • Health Insurance Arogya
  • Sanjeevni Group
  • Medical Cover

Acko Car Insurance

Car insurance, according to Acko General Insurance, is a simple and effective method to safeguard your vehicle against unanticipated hazards including accidents, thefts, fire, natural disasters, and third-party liabilities. The insurance business offers two sorts of car insurance policies to protect your automobile from various types of damages and losses, namely third-party car insurance policies and comprehensive car insurance policies, both of which are available at cheap premium prices. In addition, the insurer offers personal accident coverage of up to Rs. 15 lakh to pay for permanent disability or death caused by a car accident.

Types of Acko car Insurance

Own Damage Cover
Liability to Third Parties If your automobile is damaged due to theft, fire, natural catastrophes, or other factors, your car insurance will not cover you. To do so, you must get both your Own Damage Insurance and Third-Party Car Insurance.
Super Saver
ACKO is the only place to get it. Enjoy the benefits of Comprehensive cover as well as a superior claim experience. During a claim, ACKO will pick up your vehicle, fix it at one of our partner garages, and bring it back to you at no additional charge. The only catch is that if you fail to notify ACKO before any claim-related repairs, you will be required to pay a deductible of Rs. 5,000.
Comprehensive Basic
Comprehensive automobile insurance protects you from third-party responsibility and damages or losses to your own vehicle caused by accidents, theft, flooding, fire, and other events. To provide maximum coverage for your vehicle, it is recommended that you get a comprehensive policy.
Coverage from a third party
While driving a car in India, you must have third-party auto insurance. It shields you from financial repercussions if you cause damage to someone else’s car or property, or if you hurt someone in an accident.
Zero Description- Basic
The bumper-to-bumper plan, also known as the comprehensive-basic plan, offers all of the advantages of the Comprehensive-Basic plan plus the expense of components depreciation. Only a portion of the prices of specific items, such as fiber and plastic parts, are covered without Zero Depreciation advantages.
Zero Description- Smart Saver
ACKO is the only place to get it. It offers all of the advantages. Zero Depreciation – Basic is available at a reduced price. The only caveat is that we pay for everything during a claim, and you just have to pay a deductible of $5,000 (over and above IRDAI/Government imposed expenses). This provides immediate savings to cautious drivers who believe their odds of submitting a claim are low.
Zero Description- Super Saver
ACKO is the only place to get it. Benefit from Comprehensive Coverage and Zero Depreciation (see more below) as well as a superior claim experience. During a claim, ACKO will pick up your vehicle, fix it at one of our partner garages, and bring it back to you at no additional charge. The only catch is that if you fail to notify ACKO before any claim-related repairs, you will be required to pay a deductible of Rs. 5,000.
Accident Cover- Personal
Personal Accident Cover is an add-on to your auto insurance policy, not a separate policy. It is required by law to have both a Personal Accident Plan and a Third-Party Insurance Plan. It covers both permanent disability and death caused by an automobile accident.

Acko Car insurance key features

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Acko Car insurance Add-ons with policy

Return To Invoice
Back to Invoice In the event of theft or irreparable damage, coverage comes to your rescue. With the Return to Invoice add-on insurance, you may collect the full amount based on the invoice value of the vehicle. This sum also covers the cost of automobile registration and road tax.
Engine Protection
The engine, which is one of the most expensive elements of the automobile, can be damaged by flooding or not using it for a long time. Damage to your automobile’s engine is not covered by car insurance. The Engine Protection add-on cover, on the other hand, protects you from financial losses caused by damage to your car’s engine.
Outstation Emergency
During the policy time, Outstation Emergency Cover protects you from accidents/breakdowns that occur outside of a 100-kilometer radius of your home. In addition, if the repair duration exceeds 12 hours, you will be reimbursed Rs. 2,500.
Roadside Assistance
One of the most terrifying scenarios for any motorist is being stuck on the road with a car that won’t start. With the Roadside Assistance add-on, you’ll have access to emergency roadside assistance 24 hours a day, seven days a week, including towing services in the event of a car breakdown.
No Claim Coverage
You forfeit the No Claim Bonus (NCB) discount if you file a claim for your car’s damages. Even if you make a claim, the NCB Protection add-on protection retains your discount. With this add-on, you may file a claim while still receiving a 50% NCB discount.
Consumable Add-on
Engine oil, gearbox oil, lubricants, nuts and bolts, screws, and other components are not covered during claims. The Consumables Cover add-on protects you against the costs of these goods if you are involved in an accident. The good news is that, except for the Third-Party Plan, all of ACKO’s plans offer this coverage at no additional expense.
Key Replacement
Car keys are not inexpensive, and they may cost up to Rs. 10,000. With Key Replacement Cover, you may save money on the costs of replacing a lost, stolen, or damaged key, as well as a lock replacement if necessary.
Zero Description
The value of your automobile depreciates over time due to wear and strain on car parts. The insurance company only pays the depreciated value during claims, not the full amount. Zero Depreciation Add-on insurance, which is best suited for new automobiles, lets you avoid depreciation cuts and obtain the full value of car repairs.
ACKO Insurance Covers

Why choose Acko car Insurance

We understand that you want to compare auto insurance plans to find one that is affordable, simple to use, and offers adequate coverage. That is precisely why you should choose ACKO!

Low Premium Prices

ACKO does not have to pay commission to agents when you buy straight from them. These savings are passed on to you in the form of cheap premium rates.

Super Easy Claims

Paperless door-to-door claims are provided by ACKO. Give them a call, and they’ll come to pick up your car, repair it, and return it to you within three working days.

Best Plans and Discounts

ACKO offers one-of-a-kind programs that are tailored to your specific requirements. They can’t be found anyplace else. They also offer our clients personalized deals.

How to claim ACKO Car Insurance?

Do you have vehicle insurance but don’t know how to file a claim? Don’t worry; filing claims with ACKO is not only straightforward but also saves time. Simply log in to your account on our website or the ACKO app, register a claim, and answer a few questions, and we’ll take care of the rest. Our specialists will examine the claim, and if it is accepted, we will reimburse you according to the policy’s conditions.

Types of Acko Car Insurance claims

Cashless and reimbursement claims are the two most common ways of claims on ACKO. Read more about how all of these ways may be used to file a claim.

Cashless Claim
Repair your automobile at any of ACKO’s network garages, and we’ll pay the repair expenses straight to the garage according to the policy terms. In some cities, we also provide a free pick-up and drop service with a maximum repair turnaround time of 3 days. For small damages such as a shattered mirror or a dent on the bumper, you may also take advantage of our quick claim settlements.
Reimbursement Claim
In this situation, you should notify ACKO and have your vehicle fixed at a garage of your choosing. You must submit receipts for the repair costs after the job is completed. You may submit a copy of the repair bills by logging into your account via the website or mobile app. The expense will be reimbursed by ACKO under the policy document.
Acko Car insurance claims

Acko Car Insurance claim Process

Step 1: Get in touch With your Insurance Company
Call Acko’s Helpline Number 1860-260-2256 to register your claim. You can go to the workshop and file a claim rebuttal.

Step 2: Visit the Workshop
Tow your car to a local workshop or drive it there yourself.

Step 3: The next step is to start the survey.
After the claim has been filed. Within 24-48 hours, a surveyor is assigned.

Step 4: Create the Documents
Documents such as the RC, PAN CARD, AADHAR CARD, DL, CLAIM INTIMATION FORM, and Policy Copy must be sent to the insurance firm.

Step 5:You’ve finished the survey.
In 24-48 working hours, your vehicle’s survey will be completed.

Step 6: The surveyor makes the final decision.
After a thorough inspection of the vehicle, the surveyor either rejects or approves the claim, and repair work begins after approval.

Step 7:A delivery order has been issued.
A survey was conducted once the repair work was completed, and a delivery order was given.

Acko Car insurance customer care number


Is acko insurance good for car?

IS ACKO CAR INSURANCE A GOOD IDEA? Yes. You may put your faith in any well-known website where you can book an airplane ticket or shop for clothing. ACKO is a General Insurance business with an IRDAI license, which means it may offer insurance.

Is acko insurance genuine?`

Is acko insurance genuine? Yes. You may put your faith in any well-known website where you can book an airplane ticket or shop for clothing. ACKO is a General Insurance business with an IRDAI license, which means it may offer insurance.

Who’s the owner of acko Insurance ?

Owner of Acko General Insurance: Varun Dua –Varun Dua – CEO

Is ACKO General Insurance a trustworthy company?

When it comes to insurance purchases or claims, ACKO General Insurance is dependable. For FY 19-20, the firm had an exceptional claim resolution percentage of 95%. Because the entire procedure may be done online, claim settlement is quick and easy.

How is the claim settlement ratio of Acko Car Insurance?

83.91% Acko Car Insurance Claim

Claim Settlement Ratio83.91%
Customer CareMonday to Sat.
Zero DepreciationAvailable
Emergency help24/7
Third-Party CoverageAvailable

ACKO’s Own Damage Cover (part of Motor Insurance) has a claim settlement ratio of 95%. The percentage of those that were rejected was 1.5 percent. This implies that out of every 100 claims received by ACKO, 95 have been resolved and 1.5 have been denied.

Is Acko Car insurance Valid in India?

Third-party insurance, standalone own-damage insurance, and comprehensive plans are the three primary forms of insurance available in India. All three are available through Acko General Insurance. According to the Motor Vehicles Act of 1988, every two-wheeler in India must get third-party insurance.

Acko car insurance policy download?

Alternatively, you can log in to with your registered mobile number. On your policy card, please click ‘View Details’. You will be redirected to the policy details page where you will see a ‘Download Policy’ button. Click on the button to download the policy document.

Acko Insurance Endorsement

The policyholder is usually the one who initiates endorsement in a vehicle insurance policy. It entails making modifications to the car’s insurance coverage. Depending on the insurance company’s procedures, the previously held policy may be canceled and replaced with a new policy that includes the necessary adjustments and mentions that it has been endorsed. As a result, an endorsement may be thought of as a contract between the policyholder and the insurance provider for the adoption of modifications to the policy.

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